27. - ADA Guidelines and Bus Stops - TCRP Report 163 - Fill In The Gap Questions
1/4/26, 1:30 PM
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Course 9 Fill In The Blank Questions TCRP Report 163 –
Strategy Guide to Enable and Promote the Use of Fixed-
Route Transit by People with Disabilities
Friday, January 02, 2026 3:03 PM
TCRP Report 163 — 20 Fill-in-the-Blank Questions WITH Answers
1. The ADA requires transit agencies to provide ________________________ paratransit for riders unable
to use fixed-route service. (Answer: complementary)
2. A ________________________ evaluates a rider’s physical, cognitive, or sensory ability to use
fixed-route transit. (Answer: functional assessment)
3. A bus stop must include a firm, stable ________________________ to allow safe boarding for mobility
device users. (Answer: landing pad)
4. ________________________ eligibility is granted only when a rider can use fixed-route transit under
certain conditions. (Answer: conditional)
5. A ________________________ is a systematic review of all bus stops to document accessibility and
improvement needs. (Answer: bus stop inventory)
6. ________________________ services help riders understand routes, schedules, and travel options in
accessible formats. (Answer: trip planning)
7. A ________________________ program uses fare reductions to encourage riders to shift from
paratransit to fixed-route transit. (Answer: fare incentive)
8. ________________________ training provides individualized instruction to help riders travel
independently on fixed-route transit. (Answer: one-to-one)
9. A major barrier identified by riders with disabilities is ________________________ pedestrian pathways
leading to bus stops. (Answer: inaccessible)
10. ________________________ service allows a bus to deviate short distances from its route to pick up
riders. (Answer: route deviation)
11. Agencies use ________________________ indicators such as stop announcements and lift reliability to
monitor accessibility. (Answer: performance)
12. ________________________ coordination is required because sidewalks and streets are often
controlled by multiple jurisdictions. (Answer: jurisdictional)
13. A ________________________ assessment identifies missing sidewalks, steep slopes, and other barriers
near bus stops. (Answer: pedestrian accessibility)
14. ________________________ eligibility evaluates each individual trip to determine whether paratransit
is needed. (Answer: trip-by-trip)
15. ________________________ information ensures that schedules, maps, and announcements are usable
by riders with disabilities. (Answer: accessible)
16. ________________________ services connect riders from neighborhoods to major fixed-route transit
hubs. (Answer: feeder)
17. A ________________________ strategy outlines the steps needed to upgrade stops and pedestrian
pathways. (Answer: stop improvement)
18. ________________________ monitoring ensures that accessibility improvements are maintained over
time. (Answer: service)
19. ________________________ and mobility training are essential for riders with visual impairments
navigating fixed-route transit. (Answer: orientation)
20. Agencies conduct ________________________ analysis to measure how accessibility improvements
affect fixed-route ridership. (Answer: ridership impact)
TCRP Report 163 — Second Randomized 20-Question
Fill-in-the-Blank Set (WITH Answers)
21. Riders often cite ________________________ bus stops as a major barrier to fixed-route use. (Answer:
inaccessible) Explore: inaccessible bus stops
22. A ________________________ program uses structured instruction to help riders learn fixed-route
travel skills. (Answer: travel training) Explore: travel training programs
23. ADA regulations require agencies to provide ________________________ paratransit within ¾ mile of
fixed-route service. (Answer: complementary) Explore: complementary paratransit
24. A ________________________ identifies missing sidewalks, steep slopes, and other barriers near stops.
(Answer: pedestrian accessibility assessment) Explore: pedestrian accessibility assessment
25. ________________________ eligibility determines whether a rider qualifies for ADA paratransit only
under specific circumstances. (Answer: conditional) Explore: conditional eligibility
26. Agencies use ________________________ audits to evaluate stop conditions and accessibility features.
(Answer: accessibility) Explore: accessibility audits
27. A ________________________ service model allows buses to deviate from their route to pick up riders.
(Answer: route deviation) Explore: route deviation service
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28. ________________________ information ensures schedules and maps are usable by riders with
disabilities. (Answer: accessible) Explore: accessible information
29. A ________________________ interview gathers information about a rider’s functional travel abilities.
(Answer: eligibility) Explore: eligibility interviews
30. Agencies track ________________________ indicators such as lift reliability and stop announcements.
(Answer: performance) Explore: performance indicators
31. A ________________________ connects riders from neighborhoods to major transit hubs. (Answer:
feeder service) Explore: feeder service models
32. ________________________ barriers include unclear schedules, inaccessible formats, and missing stop
information. (Answer: information) Explore: information barriers
33. A ________________________ strategy outlines steps for upgrading stops and pathways. (Answer: stop
improvement) Explore: stop improvement strategy
34. ________________________ assessments evaluate a rider’s ability to navigate fixed-route transit.
(Answer: functional) Explore: functional assessments
35. A ________________________ program uses fare reductions to encourage fixed-route use. (Answer:
fare incentive) Explore: fare incentive programs
36. ________________________ coordination is needed because sidewalks are often controlled by multiple
jurisdictions. (Answer: jurisdictional) Explore: jurisdictional coordination
37. ________________________ services help riders understand routes, schedules, and travel options.
(Answer: trip planning) Explore: trip planning services
38. A ________________________ pad provides a stable, level boarding area at bus stops. (Answer:
landing) Explore: landing pads
39. ________________________ monitoring ensures accessibility improvements remain effective over time.
(Answer: service) Explore: service monitoring
40. Agencies conduct ________________________ analysis to measure how improvements affect
fixed-route ridership. (Answer: ridership impact) Explore: ridership impact analysis
TCRP Report 163 — Third Randomized 20-Question
Fill-in-the-Blank Set (WITH Answers)
41. Agencies conduct ________________________ assessments to determine whether riders can safely use
fixed-route transit. (Answer: functional) Explore: functional assessments
42. A ________________________ pad provides the firm, stable boarding surface required for mobility
device users. (Answer: landing) Explore: landing pads
43. ________________________ services help riders understand routes, schedules, and travel options in
accessible formats. (Answer: trip planning) Explore: trip planning services
44. A ________________________ program uses fare reductions to encourage riders to shift from
paratransit to fixed-route transit. (Answer: fare incentive) Explore: fare incentive programs
45. ________________________ eligibility evaluates each individual trip to determine whether paratransit
is required. (Answer: trip-by-trip) Explore: trip-by-trip eligibility
46. A ________________________ service model allows buses to deviate from their route to pick up riders.
(Answer: route deviation) Explore: route deviation service
47. Agencies use ________________________ indicators such as lift reliability and stop announcements to
monitor accessibility. (Answer: performance) Explore: performance indicators
48. ________________________ coordination is required because sidewalks and streets are often
controlled by multiple jurisdictions. (Answer: jurisdictional) Explore: jurisdictional coordination
49. A ________________________ inventory documents the condition and accessibility of every bus stop in
the system. (Answer: bus stop) Explore: bus stop inventories
50. ________________________ training provides individualized instruction to help riders travel
independently on fixed-route transit. (Answer: one-to-one) Explore: one-to-one training
51. A major barrier identified by riders with disabilities is ________________________ pedestrian pathways
leading to bus stops. (Answer: inaccessible) Explore: inaccessible pathways
52. ________________________ information ensures that schedules, maps, and announcements are usable
by riders with disabilities. (Answer: accessible) Explore: accessible information
53. A ________________________ strategy outlines the steps needed to upgrade stops and pedestrian
pathways. (Answer: stop improvement) Explore: stop improvement strategy
54. ________________________ audits evaluate stop conditions, pedestrian access, and ADA compliance.
(Answer: accessibility) Explore: accessibility audits
55. ________________________ services connect riders from neighborhoods to major fixed-route transit
hubs. (Answer: feeder) Explore: feeder services
56. A ________________________ interview gathers information about a rider’s travel abilities and
limitations. (Answer: eligibility) Explore: eligibility interviews
57. Agencies conduct ________________________ analysis to measure how improvements affect
fixed-route ridership. (Answer: ridership impact) Explore: ridership impact analysis
58. ________________________ and mobility training are essential for riders with visual impairments
navigating fixed-route transit. (Answer: orientation) Explore: orientation and mobility
59. ________________________ monitoring ensures that accessibility improvements remain effective over
time. (Answer: service) Explore: service monitoring
60. A ________________________ service operates between key points but allows flexible routing in
between. (Answer: point deviation) Explore: point deviation service
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TCRP Report 163 — Fourth Randomized 20-Question
Fill-in-the-Blank Set (WITH Answers)
61. A ________________________ review documents the accessibility, condition, and amenities of each bus
stop. (Answer: bus stop inventory) Explore: bus stop inventory
62. ________________________ eligibility is used when a rider can use fixed-route transit only under
certain circumstances. (Answer: conditional) Explore: conditional eligibility
63. A ________________________ assessment evaluates a rider’s ability to navigate fixed-route transit
independently. (Answer: functional) Explore: functional assessment
64. ________________________ information ensures that schedules, maps, and announcements are usable
by riders with disabilities. (Answer: accessible) Explore: accessible information
65. A ________________________ pad provides a firm, stable boarding surface for mobility device users.
(Answer: landing) Explore: landing pads
66. ________________________ training teaches riders how to travel safely and confidently on fixed-route
transit. (Answer: travel) Explore: travel training
67. A ________________________ program uses fare reductions to encourage riders to shift from
paratransit to fixed-route service. (Answer: fare incentive) Explore: fare incentive programs
68. ________________________ coordination is required because sidewalks and streets are often
controlled by multiple jurisdictions. (Answer: jurisdictional) Explore: jurisdictional coordination
69. ________________________ services help riders understand routes, schedules, and travel options.
(Answer: trip planning) Explore: trip planning services
70. A ________________________ service model allows buses to deviate short distances from their route
to pick up riders. (Answer: route deviation) Explore: route deviation service
71. Agencies use ________________________ indicators such as lift reliability and stop announcements to
monitor accessibility. (Answer: performance) Explore: performance indicators
72. ________________________ audits evaluate stop conditions, pedestrian access, and ADA compliance.
(Answer: accessibility) Explore: accessibility audits
73. A ________________________ strategy outlines the steps needed to upgrade stops and pedestrian
pathways. (Answer: stop improvement) Explore: stop improvement strategy
74. ________________________ eligibility evaluates each individual trip to determine whether paratransit
is required. (Answer: trip-by-trip) Explore: trip-by-trip eligibility
75. ________________________ services connect riders from neighborhoods to major fixed-route transit
hubs. (Answer: feeder) Explore: feeder services
76. A major barrier identified by riders with disabilities is ________________________ pedestrian pathways
leading to bus stops. (Answer: inaccessible) Explore: inaccessible pathways
77. ________________________ and mobility training are essential for riders with visual impairments
navigating fixed-route transit. (Answer: orientation) Explore: orientation and mobility
78. Agencies conduct ________________________ analysis to measure how improvements affect
fixed-route ridership. (Answer: ridership impact) Explore: ridership impact analysis
79. ________________________ monitoring ensures that accessibility improvements remain effective over
time. (Answer: service) Explore: service monitoring
80. A ________________________ service operates between key points but allows flexible routing in
between. (Answer: point deviation) Explore: point deviation service
TCRP Report 163 — Fifth Randomized 20-Question Fill-in-the-Blank
Set (WITH Answers)
81. A ________________________ assessment identifies barriers such as missing sidewalks, steep slopes,
and poor lighting near bus stops. (Answer: pedestrian accessibility) Explore: pedestrian accessibility
assessment
82. ________________________ training provides individualized instruction to help riders learn fixed-route
travel skills. (Answer: one-to-one) Explore: one-to-one training
83. Agencies use ________________________ indicators to evaluate accessibility performance, including
announcements and lift reliability. (Answer: performance) Explore: performance indicators
84. A ________________________ program uses fare reductions to encourage riders to shift from
paratransit to fixed-route transit. (Answer: fare incentive) Explore: fare incentive programs
85. ________________________ eligibility determines whether a rider qualifies for ADA paratransit only
under specific circumstances. (Answer: conditional) Explore: conditional eligibility
86. A ________________________ pad provides a firm, stable boarding surface required for mobility device
users. (Answer: landing) Explore: landing pads
87. ________________________ information ensures that schedules, maps, and announcements are usable
by riders with disabilities. (Answer: accessible) Explore: accessible information
88. A ________________________ inventory documents the condition and accessibility of every bus stop in
the system. (Answer: bus stop) Explore: bus stop inventory
89. ________________________ services help riders understand routes, schedules, and travel options.
(Answer: trip planning) Explore: trip planning services
90. A ________________________ service model allows buses to deviate short distances from their route
to pick up riders. (Answer: route deviation) Explore: route deviation service
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91. ________________________ coordination is required because sidewalks and streets are often
controlled by multiple jurisdictions. (Answer: jurisdictional) Explore: jurisdictional coordination
92. A ________________________ interview gathers information about a rider’s functional travel abilities.
(Answer: eligibility) Explore: eligibility interviews
93. ________________________ audits evaluate stop conditions, pedestrian access, and ADA compliance.
(Answer: accessibility) Explore: accessibility audits
94. A ________________________ strategy outlines the steps needed to upgrade stops and pedestrian
pathways. (Answer: stop improvement) Explore: stop improvement strategy
95. ________________________ services connect riders from neighborhoods to major fixed-route transit
hubs. (Answer: feeder) Explore: feeder services
96. ________________________ and mobility training are essential for riders with visual impairments
navigating fixed-route transit. (Answer: orientation) Explore: orientation and mobility
97. Agencies conduct ________________________ analysis to measure how improvements affect
fixed-route ridership. (Answer: ridership impact) Explore: ridership impact analysis
98. ________________________ monitoring ensures that accessibility improvements remain effective over
time. (Answer: service) Explore: service monitoring
99. ADA regulations require agencies to provide ________________________ paratransit within ¾ mile of
fixed-route service. (Answer: complementary) Explore: complementary paratransit
100. A ________________________ service operates between key points but allows flexible routing in
between. (Answer: point deviation) Explore: point deviation service
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